Return - eBook
All Sales on eBooks are FINAL
• Because of the nature of the product of eBooks we cannot accept eBook
returns or exchanges.
• As an eBook cannot be physically returned as a paperback book can be returned,
it is our policy not to offer a refund on successful purchases.
• Please make sure you order the correct format of eBook when you place your order.
We also cannot exchange one eBook format with another format or with a print book.
Sorry, no exceptions will be made
• If your computer crashes we will not replace the eBooks you have purchased.
• You have three downloads in your My Library, so you can download your eBook
again if you haven't used your three downloads.
• If you purchased a book before My Library, we will not replace.
• You are responsible for your computer and for keeping your eBooks in a safe place.
Return - Print Trade Paperback Book
Refund from purchase at eRedSage if you:
• Return new books in their original condition
• Include your packing slip or invoice
• Return within 30 days of invoice
• We will not refund original shipping costs and you are
responsible for shipping return costs.
• We cannot be responsible for packages lost during return.
Return by traceable ability.
• Your credit card will be credited for the return; it may take
several billing cycles for the credit to show on your bill.
• We are unable to exchange items
• This only applies to books bought at eRedSage.com and
not at another retail bookseller outlet, either online
or any other means.
Ship Returns to:
Red Sage Publishing, Inc.
10718 Seminole Drive
St. Petersburg, FL 33708