Return - eBook

All Sales on eBooks are FINAL

•   Because of the nature of the product of eBooks we cannot accept eBook
    returns or exchanges. 

•   As an eBook cannot be physically returned as a paperback book can be returned,
    it is our policy not to offer a refund on successful purchases.

•   Please make sure you order the correct format of eBook when you place your order.
    We also cannot exchange one eBook format with another format or with a print book.

Sorry, no exceptions will be made

•   If your computer crashes we will not replace the eBooks you have purchased.

•   You have three downloads in your My Library, so you can download your eBook
     again if you haven't used your three downloads.

•   If you purchased a book before My Library, we will not replace.

•   You are responsible for your computer and for keeping your eBooks in a safe place.

Return - Print Trade Paperback Book

Refund from purchase at eRedSage if you:

•    Return new books in their original condition

•    Include your packing slip or invoice

•    Return within 30 days of invoice

•    We will not refund original shipping costs and you are
      responsible for shipping return costs.

•    We cannot be responsible for packages lost during return.
      Return by traceable ability.

•    Your credit card will be credited for the return; it may take
      several billing cycles for the credit to show on your bill.

•    We are unable to exchange items

•    This only applies to books bought at eRedSage.com and
     not at another retail bookseller outlet, either online
     or any other means.

Ship Returns to:

Red Sage Publishing, Inc.
Returns Department
10718 Seminole Drive
St. Petersburg, FL 33708

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